1. GENERAL

As the data controller, we are legally required under gaming regulations to process player personal data in order to provide gaming and related services. This Privacy Policy outlines what data we collect, why, and how we use it.

The games offered on www.livgaming.com ("Casino", "Site", "Company", "we", "our") are operated by us.

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at: [email protected].

By registering as a player, you confirm your agreement with this policy. If you do not accept it, please do not use the site.

We may update this policy from time to time. We encourage you to review it periodically. Continued use of the site constitutes acceptance of the revised terms.

2. INFORMATION WE COLLECT

This includes (but is not limited to):

• Data provided during registration or through communication with us (name, date of birth, email, phone).
• Transaction history and gameplay activity.
• Login and traffic information (IP, browser, device).
• Verification documents if required (ID, utility bill, etc.).
• Survey or feedback data, if voluntarily submitted.

3. HOW WE USE YOUR DATA

• To process deposits, withdrawals, and bets.
• To offer gaming services and support.
• To comply with legal obligations (AML, KYC).
• To prevent fraud and abuse.
• To send promotional material if you opted in.
• For analytics and service improvement.

4. MARKETING COMMUNICATION

You may receive promotional content via email or SMS, provided you’ve given consent. You can opt out at any time by contacting [email protected] or through your profile settings.

Accepting a prize implies consent to use your name or alias for marketing purposes unless prohibited by law.

5. DATA RETENTION

We retain your personal data as required by law, especially for anti-money laundering regulations. Data may be kept for up to 5 years from your last transaction or account closure.

6. SECURITY

We take security seriously and implement industry-standard measures to protect your information. Two-factor authentication (2FA) is recommended. Only authorized staff access your data, bound by confidentiality agreements.

7. YOUR RIGHTS

You may request access, correction, deletion, restriction, or transfer of your personal data, or object to its use. To exercise these rights, email us at [email protected]. We may ask for identification before processing your request.

8. COOKIES

Our site uses cookies to improve user experience, track activity, and offer personalized content. You can control cookies via your browser, but disabling them may impact functionality.

9. NETENT GAMES

If you play NetEnt games, their separate privacy policy applies and can be found here.